Familio

FAQ: Consultation terms

What are your payment terms?

We offer several payment options for our services. You can pay your fees in cash, by cheque, or by Interac e-Transfer, either before the appointment or on the day of the consultation.

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How can you help adolescents who are going through school, family, or behavioral problems?

Your child or a young person in your life is behaving in a way that worries you? The first thing to do is observe this teenager and allow them to express themselves. Although young people who are goin...

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Do I need to sign a consent form for my child to get an appointment?

Yes, it is necessary to sign a consent form for your child to obtain an appointment if they are under 14 years old. As a parent or legal guardian, your consent is generally required for mental health ...

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At what age can I have my child undergo a neuropsychological evaluation?

The age at which aneuropsychological evaluation can be carried out for a child depends on the specific issue and on the practice of the neuropsychologist. In general, neuropsychological evaluations ca...

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How long does a consultation last?

The duration of a consultation can vary depending on the service chosen and the mental health and social services professional with whom you have scheduled an appointment. Each professional may have t...

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How are incoming appointment requests handled?

We pay close attention to processing the service requests we receive. Our coordinators take the time to carefully read each request and ensure that they follow up as quickly as possible. Follow-up can...

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How long does it take to get an appointment?

The time it takes to get an appointment can vary depending on the professional, their expertise, the availability of the service, and the level of demand at the time you submit the appointment request...

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Can I make an appointment with a specific professional?

Yes, it is possible to get an appointment with a particular professional. However, our approach is to fully understand your needs so we can refer you to the professional best suited to your situation....

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Do I need to be referred by a doctor to make an appointment?

No, you do not need to be referred by a doctor to make an appointment. With us, you can book an appointment directly without going through a medical referral. We are open to all clients. To make an ap...

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I am a new client and I want to make an appointment for a consultation. How do I do it?

To make an appointment as a new client, please fill out the application form available on our website at the following address:https://familio.ca/contactez-nous/. Upon receipt of your form, one of our...

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