How is my privacy protected? What security measures are in place for customer information?

We understand the importance of the confidentiality of personal information, and several security measures have been implemented to protect our clients' confidentiality.

First of all, we use the Go Rendez-vous appointment scheduling tool, which adheres to the industry's best standards for data security and privacy. The information you provide when booking an appointment is handled securely and confidentially.

Furthermore, we comply with the Orders of professionals in mental health and social services as well as with applicable laws and regulations, including Quebec's Bill 25 on the protection of personal information in the private sector. This means that we have policies and procedures in place to protect your personal information, restrict access to authorized personnel, and use it only in the context of providing our services.

We also wish to emphasize that our team of mental health professionals is bound by professional confidentiality and strictly respects the privacy of communications with our clients. Your personal information and discussions during sessions are handled with the utmost care and confidentiality.

We are committed to ensuring the security and confidentiality of your personal information in accordance with the industry's highest standards and applicable laws. For more information, we invite you to refer to ourPrivacy Policy.